Google Cloud Dataproc reports "Sorry, the server was not able to fulfill your request"

[rholowczak]

Hi folks:

I am doing a very simple demo where I start a Google Cloud Dataproc cluster using the Console. Regardless of the configuration (Single Node, Standard Cluster, etc.), after clicking the CREATE button, the console shows a message:

"Sorry, the server was not able to fulfill your request"

It looks like this: https://imgur.com/nwCAzVv

The cluster gets created anyway without any issues but constantly seeing this message is annoying.

This just started happening about 2 weeks ago.

Any suggestions?

[geetanjalic]

I am also getting the same error. Are you able to resolve the issue?

[rholowczak]

No resolution.

How do we get the attention of a Google engineer who can look into this?

[marckevin]

Hi @rholowczak,

Welcome to Google Cloud Community!

The "Sorry, the server was not able to fulfill your request" error typically occurs when a user tries to access a certain privilege. 

There’s a good chance you don’t have the necessary roles on your service account. You may use roles/storage.objectAdmin for full control over objects, including listing, creating, viewing and deleting objects. Ensure you also have Dataproc permission: dataproc.clusters.create to permit the creation of Dataproc clusters in the containing project. Please refer to this documentation for complete steps on how to grant an IAM role. 

You may also try to re-log in again to refresh and re-authenticate your project to generate a valid login token.

If the issue persists, I recommend reaching out to Google Cloud Support for further assistance, as they can provide insights into whether this behavior is specific to your project.

[rholowczak]

Thanks for the advice. I did all of the suggestions you made including adding the additional roles to my service account and logging back in to a fresh console.  The message "Sorry, the server was not able to fulfill your request"  still appears when creating a cluster.

I also note that I do not see anything like this error message in the Log Explorer. The message appears instantly when clicking the CREATE button.

I can run the equivalent gcloud dataproc clusters create ...   command in Cloud Shell and it works without giving any warning.

So this is what leads me to believe that the problem is with the Google Cloud Console web page for creating a Dataproc Cluster and not a role or permissions problem.

[cloudyds]

Hey there, faced this issue for the whole day today, the error is coming from one of the regions in the list, simply uncheck all regions from the top menu and only select the region you want (E.g., central us), that should fix it!

[tom_sw3rvo]

this worked for me, moved everything to regions in the US and the error disappeared.

[AchiraNadeeshan]

Worked for me too

[rohit101 · Accepted solution]

Uncheck me-central2

[rholowczak]

Thanks - Yes this is indeed the solution.

But it needs to be done EVERY time you return to the Dataproc Console web page.

6 months later and this is still not fixed.

[dip1994]

Hello @rohit101 
Even after unchecking its not working .
Can you please help me on this

[rholowczak]

As far as I can tell the error does not hurt anything and has nothing to with whether your clusters are running or not.  I suggest keep trying to uncheck as many of those regions as possible until you find the one that is triggering that error.