Help: Action required: your billing account (BLAH BLAH) is past due or has invalid payment informat

Help: Action required: Your billing account (BLAH BLAH) is past due or has invalid payment information


Hi there. I've just received an email with the above subject. it has my reference number as well However what is it for?

how do I find out what the URL (http://mydoamin.com/ etc..) that this cloud thing is for?

I've got a few different things going on and some I want to continue, and some I want to expire...

 

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3 REPLIES 3

Hi,

it looks like information provided for paying stuff are wrong. This is error triggered by Billing Account. Most probably you've got email with similar URL [1]. Just click it and verify what is wrong with your payment option ( maybe credit card is expired ).  You can check which projects are assigned into your billing account by entering Billing -> Account management.  There you will see view similar to mine [2]. Always you can as Billing team directly via [3]chat.

[1].DamianS_0-1693572108584.png

[2].DamianS_1-1693572289749.png

[3]. https://cloud.google.com/support/billing 

cheers,
DamianS

But - HOW DO I see which URL ? 

https://sunbsomain1.domain.com/  

http://domin54.com/  - Most emails go to ONE gmail account -  How do I see WHICH website I'm using for this cloud?   Do I want to keep/renew ? or delete ??  

 

ALSO, If I do find out what domain / subdomain I'm using this for - WHY ? what benefits do I get? what am I using it for? If I cancel it, what on my website will no longer work?