Installing Apps

[LDG_Cloud]

I am installing an App on a VM.

I get the following error:
The system administrator has set policies to prevent this installation

Can anyone help ?

[lawrencenelson · Accepted solution]

Hi @LDG_Cloud,

Is this the error that you're getting when installing ICE WebStart in a fresh VM?

If so, kindly follow the steps in this guide. You should be able to install ICE WebStart after following the guide.

I hope this helps. Thank you.

[lawrencenelson]

Hi @LDG_Cloud,

Welcome to the Google Cloud Community!

Kindly provide more information regarding your issue;

a. The machine image used?
b. What application you are trying to install?
c. Is it a desktop application (for windows) or thru CLI (for Linux)?
d. If you're using Linux, have you considered using the $ sudo command?

You can always contact Google Cloud Support to further look into your case. Thank you!

[LDG_Cloud]

Hello Lawrence,

a. Windows Server 2022

b. ICE WebStart

c. Desktop application for Windows.

d. I am not using Linux.

I am also getting the blow error when I am trying to purchase Standard support.

All I am trying to do is to install the ICE WebStart on my Winodws Server VM.

[lawrencenelson · Accepted solution]

Hi @LDG_Cloud,

Is this the error that you're getting when installing ICE WebStart in a fresh VM?

If so, kindly follow the steps in this guide. You should be able to install ICE WebStart after following the guide.

I hope this helps. Thank you.

[LDG_Cloud · Accepted solution]

Excellent solution. Problem solved.