Problem in accessing labs!

[Sohini]

I have been facing this problem since last month..when I log in cloud console every page appears blank. Already cleared browser cache . Is this happening with anybody else? Please help if anyone knows the Solution!!

 

[comaro]

Are you using Qwiklabs or any other online course platform?

If you’re using Qwiklabs:

• What is the exact lab for this error?
• Could you share the URL for the Qwiklab?

[Sohini]

Lab name: "Block.one: Getting Started with The EOSIO Blockchain"  Not only this lab I'm facing same issues in other labs also!! Please help.

[comaro · Accepted solution]

To mitigate the issue, I would request you to perform the following action:

- Try accessing the Google Cloud Console in a different browser.
- Use a different laptop/machine to access the Cloud Console and see if it works.

Please let me know if this resolves the issue.

In case the issue persists, please provide me with the following information to troubleshoot the issue further:

- Could you please confirm if you are using a VPN or proxy? If yes, please retry after temporarily disabling it in the browser settings.
- Are all the resources like App Engine, Cloud SQL, etc. or only some specific resource page in the Google Cloud Console not loading?

Additionally, one of your chrome extensions could cause this, creating a new guest account with the same email without auto sync of the extension and bookmark would work.

Lastly, if you are still having problems with your lab, please submit a support request by clicking ‘Contact Us’ or ‘Email support’ on the qwiklabs screen.