A cloud storage company called Degoo recently terminated a lot of their user’s accounts unexpectedly and subsequently deleted all the data those users had stored on that website. This company uses Google Cloud Storage as their storage provider, as stated in their ToS and also mentioned in this case study: https://cloud.google.com/customers/degoo
This company’s customer service is practically unreachable, meaning in the best case scenario you will receive a semi-automated response to your e-mail after 2 to 3 weeks waiting, that is if you receive a response at all. As I am desperate and have nowhere else to go, I just would like to know if there is any (theoretical) chance that someone from Google could tell me whether the files that were stored on Degoo (thus hosted by Google Cloud Storage) are still out there somewhere and whether they could be traced with the right information (IDs, filenames, metadata, etc.).
Apparantly Degoo uses Firebase to store, fetch and delete files that users are uploading on their website. Assuming their servers specifically deleted each individual file that belonged to a terminated account, where would these files go? Would they immediately be unrecoverable? Would there be a chance that they (or Google) could recover these files? I’m wondering what Google Cloud does with a file that has been deleted by a client using Firebase.
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