TRANSFER_UNSUPPORTED while trying to transfer a domain from Google Domains to GCP Cloud Domains

[Remco]

Hi,

I'm getting a TRANSFER_UNSUPPORTED on a particular domain I want to migrate from Google Domains to Cloud Domains, using the import procedure outlined here

❯ gcloud domains registrations get-transfer-parameters rem.co
ERROR: (gcloud.domains.registrations.get-transfer-parameters) FAILED_PRECONDITION: Transfer of domain rem.co is not supported using Cloud Domains
- '@type': type.googleapis.com/google.rpc.PreconditionFailure
violations:
- description: TRANSFER_UNSUPPORTED
subject: rem.co
type: DOMAIN_NAME

Obviously, the same happens for `list-importable-domains`:

❯ gcloud beta domains registrations list-importable-domains
DOMAIN RESOURCE_STATE YEARLY_PRICE
<redacted>.nl IMPORTABLE 8.00 USD
<redacted>.com IMPORTABLE 12.00 USD
<redacted>.io IMPORTABLE 60.00 USD
rem.co UNSUPPORTED

 The error is outlined on this page:

Cloud Domains does not support transfers for this top-level domain (TLD). For details, see Transfer-in limitations. For supported TLDs, see the Pricing table.

However, I believe this state to be incorrect:

- The `.co` TLD is not in the list of unsupported domains for transfer, as documented above.
- The `.co` TLD is in the Pricing Table, and as such should be supported by Cloud Domains, right?
- The domain is on Google Domains, so the "other registrars" rule does not apply
- As far as I can tell, this domain is not a (registry) premium domain, since Google Domains charges $30/year, just like the Cloud Domains pricing table lists.

So now I'm stuck. I don't know why the domain isn't eligible, even though it qualifies according to the rules. Can someone please clarify why the domain isn't available for import, or outline how to transfer the domain by other means? 

[alexmoore]

Is the domain enabled for transfer, i.e. is the result of

whois <domain> | grep "Domain Status"

equal to "ok"?

[Remco]

It was locked before (as are all domains in Google Domains by default), but after unlocking and verifying, unfortunately it yields the same result:

❯ whois rem.co | grep "Domain Status"
Domain Status: ok https://icann.org/epp#ok

❯ gcloud domains registrations get-transfer-parameters rem.co
ERROR: (gcloud.domains.registrations.get-transfer-parameters) FAILED_PRECONDITION: Transfer of domain rem.co is not supported using Cloud Domains
- '@type': type.googleapis.com/google.rpc.PreconditionFailure
violations:
- description: TRANSFER_UNSUPPORTED
subject: rem.co
type: DOMAIN_NAME

For what it's worth; my other domains are still locked (Domain Status: clientTransferProhibited), and are actually IMPORTABLE according to `list-importable-domains`. But it was worth a shot 🙂 

[alexmoore]

Hmm, when you go to try and transfer in, what cost does it quote:

https://domains.google.com/registrar/transfer/in/<domain name>

[Remco]

That doesn't work unfortunately. Using a different Google account, I'm getting "This domain is owned by another Google account. The owner can give you access to manage it." rather than a quote.

Using the account that owns the domain, the Billing details list €30 as the renewal price, which afaik is the regular price for a .co domain. 

Could it be the domain is incorrectly interpreted as a registry premium domain due to its length? (Or perhaps the unsupported domains check isn't working as expected, since .co.nz and .co.uk are on that list)

[alexmoore]

Certainly if the domain is classified as a premium domain that would also prevent the domain name being supported.