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VM Account Creating with Reservation

Dear Google Support,
When creating a new VM, my reservation is not applied while it exists and has  enough fund. 
I would appreciate your assistance in restoring my reservation.
Best regards,
Mori

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3 REPLIES 3

Hi @Mori-Novarc ,

Welcome to Google Cloud Community!

Could you please explain a bit what kind of account was removed and from where? Did you remove a service account, your OS account?

Thanks

Hi, @Mori-Novarc.

Could you clarify what you mean by a VM account and what VV refers to?

Regards,
Mokit

Hi @Mori-Novarc,

Welcome to Google Cloud Community! 

Could you clarify what you mean by a "VM account" and what "VV" refers to? Assuming that “VV” is a VM, here are some possible workarounds.

Check Account or Service Status:

  • If you were using a cloud provider like AWS, Azure, or Google Cloud, visit their respective console and check if your account or VM instance is still active. 

Restore or Recover VM:

  • Some services offer the ability to restore or recover deleted VMs, depending on their configuration. Look for any backup or snapshots of the VM and restore it if possible.

  • If the VM was running on a virtual machine platform like VMware, you might have a snapshot or backup you can restore.

Check for Backups or Snapshots

If you had set up snapshots or backups before the deletion, you can restore your VM instance from those. Here's how:

  • Snapshots: Go to the Snapshots page in the Google Cloud Console.

    1. Open the Google Cloud Console.

    2. Navigate to Compute Engine > Snapshots.

    3. Look for any snapshots of your VM. If you find one, you can create a new disk from the snapshot and then attach it to a new VM.

  • Backups: If you were using Google Cloud Backup or a third-party backup solution, you can restore your data from those backups.

Check for Persistent Disks

If your VM had a persistent disk, the disk may still be available even if the VM instance itself was deleted. You can:

  1. Go to Compute Engine > Disks in the Google Cloud Console.

  2. Look for your persistent disk.

  3. If the disk is still available, you can create a new VM instance and attach this disk to the new VM.

Review Project Activity Logs

You can also check the Activity Logs to see who deleted the VM and when. This might help in understanding what happened and potentially restoring some configuration.

  1. Go to Logging > Logs Explorer in the Google Cloud Console.

  2. Filter by Compute Engine and look for any logs related to VM deletion.

If you are unable to recover or restore your VM, please contact Google Cloud Customer Care for more detailed guidance,

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