Why are we charged double the hours for e2-custom-4-8704 (4 vCPUs, 8.5 GB Memory)?

[imissAWS]

Why are we charged double the hours for e2-custom-4-8704 (4 vCPUs, 8.5 GB Memory)?

		Hours used	vCPU	Hours / vCPU
Compute Engine	e2-custom-4-8704 (4 vCPUs, 8.5 GB Memory)	5,885.1	4.0	1,471.3
Compute Engine	e2-custom-4-6144 (4 vCPUs, 6 GB Memory)	2,968.3	4.0	742.1
Compute Engine	e2-highmem-4 (4 vCPUs, 32 GB Memory)	2,968.3	4.0	742.1

[imissAWS]

Hi Google, any luck on this?

[reinc]

Hi @imissAWS, 

Welcome to Google Cloud Community!

You may check this Compute Engine pricing usage based on the following price sheet. A bill is sent out at the end of each billing cycle, providing a sum of Google Cloud charges. Prices on this documentation are listed in U.S. dollars (USD).

Have you reviewed your bill to confirm the accuracy of the e2-custom-4 usage charges? You may check this guide to Find out your Cloud Billing account type and charging cycle 

For help with billing accuracy and discrepancies, please feel free to reach out to our Google Cloud Billing Support for detailed assistance. 


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[imissAWS]

hi @reinc yes we checked, we paid for 5885 hours in Jan, and close to 6k hours in Dec-24 and Google still has not clarified that. Interestingly Feb was normal at 2.8k hours. 

[imissAWS]

any response please google? its been a month!

[imissAWS]

hi google any response please

[imissAWS]

hi google any response please