Windows VM Instance - Boot error

[LeonardoLopes]

When restarting a Windows server on Google Cloud VM Instance, the process stops at the "Choose you keyboard layout" recovery screen. Does anyone know how to access the console of this server to try to recover the Windows boot?

[DamianS]

Hello @LeonardoLopes  ,Welcome on Google Cloud Community.
Please check this guide: https://cloud.google.com/compute/docs/troubleshooting/troubleshooting-windows

"

This document describes the methods and tools available to resolve the following Compute Engine Windows virtual machine (VM) instance boot issues:

• You can't connect to the VM using RDP, and troubleshooting is unsuccessful in resolving your connection.

• The login screen has not appeared in a VM screenshot, and the VM does not appear to be making progress or performing an update.

• You have encountered a blue screen error, frozen or erratically behaving VM under normal operation."

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cheers,
DamianS
LinkedIn medium.com Cloudskillsboost

[tripadrian]

Hi. I have the same problem as you. Did you find a solution to this problem? The methods described by Google don't work for me