"Unknown error" when running home accessibility report

[imax_erik]

Every time I run the home accessibility report in one of my projects, the report stops within 10 minutes and reports that "an unknown error occurred."

I'm rather mystified as to why. What are some common issues that can cause this report to fail so quickly and with this error? I'd like to check through them if only to rule them out.

[mahmoudrabie]

Hi @imax_erik 

Let's troubleshoot to directly address the issue:

(1) Fetch error logs:

gcloud logging read "resource.type=project AND severity>=ERROR" --limit 100 --format "table(timestamp, textPayload)"

(2) Verify GCP Permissions

gcloud projects get-iam-policy YOUR_PROJECT_ID

(3) Update or reinstall the dependencies

pip install --upgrade package-name

I hope that helps

Regards

Mahmoud

[imax_erik]

I apologize. I think this might be the wrong community for my question. I'm using https://wirelessconnectivity.google.com/networkplanner, and the project is more like a document in that tool than an project in gcloud, so I don't have any logs to look at or dependencies to update.

If this truly is the wrong community, please disregard the question.