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Hi @aaronGCP ,
Thanks for your question. Application Integration can solve a multitude of use cases, but we also see very common patterns. Typically, when you are dealing with multiple systems of record, or business applications (SaaS, On-Prem, or legacy), it becomes a challenge for developers to research and understand each and every interface offered by these various applications, and then there is always a challenge of data mapping, and getting the right data from the right applications to actually implement the solution that the business needs. At the end of the day, it becomes very difficult for any engineering team to
1) Write enough code quickly enough to satisfy all of the business requirements
2) Write the code in a consistent manner so that it is supportable over the long term, including logging, tracing, and visibility to the business process
3) To maintain all of this code across it's lifetime, as interfaces to the applications change on a frequent basis, and engineering teams experience churn and lose expertise for that application's interfaces over time
Application Integration offers you a platform where most of these concerns are offered as low-code, built in solutions, so that you can provide this service to a much less technical persona (democratization of integration), and your business teams can be empowered to create their own automations and integrations with just a little training and oversight from your engineering team, who become the platform provider to the organization. This allows you to scale solutions to the teams that understand the requirements better than your engineers do, know the data better than your engineers do, and understand the business applications and the business processes they want to automate better than your engineers do!! This becomes a huge win-win for your organization as the overall business productivity can accelerate dramatically, and your team is no longer the "bottleneck" to progress. For example, your engineering team can own connection creation, IAM Permissions, architecture standards, CI/CD processes to move to higher environments, and any other platform related tasks, and the business teams can own the functional logic of their implementations, unit testing, documentation (we can help generate this now with GenAI), and any other aspects of the business process automation. This Fusion Team can be much more productive than the old way of having the business provide the business requirements docs to the engineering team, lots of back and forth to make sure the requirements are understood, then to the technical design docs, and finally to the implementation, then back to the business for functional testing, then back to engineering for performance/load testing, etc... We hope to not only take hours or days out of this painstaking process, but weeks and months!
This vision of "democratization of integration" is why we invest so heavily into the best possible User Experience, and into Gen AI assistance to the integration developer. We think this is the future of automation and integration, and we are doing everything we can to enable more of this as quickly as possible.
To summarize: Productivity, visibility, efficiency, and time to market are the main reasons you would start using a platform like Application Integration instead of "just writing more code". Here's a screenshot of a slide that also summarizes these thoughts.
Here are some other slides that showcase some of the actual use cases where we see these common patterns emerging from our customers:
I hope that helps! DM me if you need help to pitch this to your organization! We'd love to help with that.
R,
Scott Haaland
Application Integration Product
