Arcade Points reduction

This is really a pitty experience with Google cloud Arcade prize counter.

I have earned total of 26 points till 20th December 2023 and now in prize counter mail i received a  reduction of 2 points, total 24 points is displayed in prize counter mail.

It was clearly written in arcade website that points will be calculated on or before 20th December 2023 IST 11:59 PM. So could arcade break it's commitment and reduced my points?

Here is my Google cloud skill boost url : https://www.cloudskillsboost.google/public_profiles/81e0690b-68e8-4e80-9689-7a770a610906

I am attaching mail screenshot and arcade page screenshot. Please check and do the needful 

Screenshot_2023-12-30-07-58-20-19_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

Screenshot_2023-12-30-08-11-41-57_e307a3f9df9f380ebaf106e1dc980bb6.jpg

@Yugali 

 

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3 REPLIES 3

It seems several other people have reported this issue as well except, in my case, I have bonus points as well.

Worst thing ever by arcade team

Yes, this is really careless on their side brother but mail to support@qwiklabs.com

They are validating and clearing the issues so no worries, you wont lose any of your hard earned points

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