Error While Trying to Schedule Exam

[mehdee]

I am trying to schedule an exam for cloud certification. After clicking "Access WebAssessor"  following issue occurs but I have provided my details correctly.

[kc3]

They just added a remark on their page regarding this, see below. See if you can remove any special characters and do not enter anything beyond the minimum required, e.g. I have no phone number in my profile at all. 

[If you receive an error message when trying to SSO, please check that your profile information is complete: State and Zip are required and your phone number must not contain any special characters. (Ex. "+") We are working to resolve this issue and apologize for the inconvenience.]

[mehdee]

I have all the required fields filled without any special character and I have provided my State And Zip Code as well but still I am facing the same issue. I tried once without my phone number as well but no success.

[ainanalisoomro]

i am also facing same problem

[muhammadravi251]

Same issue here

[muhammadravi251]

Facing the same problem also

[mehdee · Accepted solution]

My Issue has been resolved through support. Kindly check your required fields if there are no problems then ask for through below link
https://support.google.com/cloud-certification/gethelp

[bayhaqi007]

Could you please share the steps you took or any specific information you provided to the support team that helped resolve the issue?