Final points

Hi @Yugali @, I have subscribe the season but still do not get received any mail regarding my final points.

 

Here is my public profile

https://www.cloudskillsboost.google/public_profiles/8c2f7b28-ee36-42f1-8b0e-768ecbedc3da

Solved Solved
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1 ACCEPTED SOLUTION

 

Hi! Let’s work through this step by step to resolve your issue:

Step 1: Confirm Subscription Status

  • Since you mentioned you are subscribed, check if you’ve received any emails from the Arcade Program in the past.
    • If yes, this confirms your subscription.
    • If no, it’s possible you were not successfully subscribed. Unfortunately, the subscription option is no longer available, so you may need to contact the support team to address this.

Step 2: Verify Profile Settings

Ensure the following options are enabled in your profile settings:

  1. Send me occasional product updates, announcements, and offers.
  2. Opt me in for extended time accommodations when applicable.

These settings are necessary to receive all Arcade-related emails, including final points updates.

Step 3: Check Email Inbox

  • Look for the final points email in your spam, junk, or promotions folder.
  • Search for keywords like “[Arcade Insider] Your Arcade 2024 Points tally is here—see how you fared!” or related terms.

Step 4: Contact Support (If Needed)

  • If you’ve verified your subscription, updated your profile settings, and checked all inboxes but still haven’t received the email, reach out to the support team.
  • Explain your situation, mention your subscription status, and ask for assistance with the final points update.

 

View solution in original post

5 REPLIES 5

 

Hi! Let’s work through this step by step to resolve your issue:

Step 1: Confirm Subscription Status

  • Since you mentioned you are subscribed, check if you’ve received any emails from the Arcade Program in the past.
    • If yes, this confirms your subscription.
    • If no, it’s possible you were not successfully subscribed. Unfortunately, the subscription option is no longer available, so you may need to contact the support team to address this.

Step 2: Verify Profile Settings

Ensure the following options are enabled in your profile settings:

  1. Send me occasional product updates, announcements, and offers.
  2. Opt me in for extended time accommodations when applicable.

These settings are necessary to receive all Arcade-related emails, including final points updates.

Step 3: Check Email Inbox

  • Look for the final points email in your spam, junk, or promotions folder.
  • Search for keywords like “[Arcade Insider] Your Arcade 2024 Points tally is here—see how you fared!” or related terms.

Step 4: Contact Support (If Needed)

  • If you’ve verified your subscription, updated your profile settings, and checked all inboxes but still haven’t received the email, reach out to the support team.
  • Explain your situation, mention your subscription status, and ask for assistance with the final points update.

 

How to contact to support team

Mail
Support@qwiklabs.com

How to contact to support team 

Qwiklabs Support team: support@qwiklabs.com.

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