Have not received Arcade Prize Counter mail for redemption of swags

[Dhanush_007]

I have already rasied a question of not receiving mails from arcade or qwiklabs team but there was no solution. i have subscribed and updated my settings but still not receiving any mails

I have accumulated 41 + 9 milestone points from last six months.

cloud skill boost account : https://www.cloudskillsboost.google/public_profiles/56fb1216-5a88-44f5-8494-2f7880420bb9

@Yugali @carrie Can you please help and check into this issue.

Thank you

[SGCODEX · Accepted solution]

Try mailing to the 

support@qwiklabs.net

Brother with valid proofs, they will be able to help.

[Dhanush_007 · Accepted solution]

I got it resolved from the support team bro indeed i just got the link to redeem my swags but not an official mail from Arcade team 

Thanks for the help.

[SGCODEX · Accepted solution]

Try mailing to the 

support@qwiklabs.net

Brother with valid proofs, they will be able to help.

[Dhanush_007]

What proof should i send ?

[SGCODEX]

Show your public profile link and the total points you have and you have subscribed to Arcade as well recieve promotional mail part in the profile section in GCSB.

[Dhanush_007 · Accepted solution]

I got it resolved from the support team bro indeed i just got the link to redeem my swags but not an official mail from Arcade team 

Thanks for the help.

[rishabh12312]

Bro, can you let me know how did you get mail, I have also not received

They say they have sent but I haven't received. 

[Dhanush_007 · Accepted solution]

Same thing happened for me as well they said they have sent the mail but i didn't receive it 

Try the chat feature and state your problem i personally chatted with three different people and the three person helped me he basically said me to wait as they are working to resolve the issue so try reaching out to the support team (through Chat feature).

[Temaroon]

Have you checked your spam folder? Because in my case the mail was in the spam folder of Gmail.

[Dhanush_007]

yes bro checked spam and promotion folder as well they was no mail 

i reached the support team they told me it happen for few ppl and they are resolving it.

[rock10578]

I have also not received the mail what should I do?

[Abhishek213]

mail to support@qwiklabs.com