Dear Google Cloud Team,
I have completed all the required tasks and labs under the recent Google Cloud Arcade – Cloud Facilitator Program, yet I have not received the 600 credits promised. Additionally, I did not receive the 100 credits from the Generative AI event, despite participating and fulfilling all necessary steps.
I have already raised multiple support requests, but there has been no resolution so far.
From my Cloud Skills Boost public profile, it's clearly visible that I have completed all the required labs and pathways. I need these credits urgently to complete the final set of labs needed to achieve the Arcade Legend Tier. This is the result of months of consistent effort, and I sincerely request you to manually add/share the missing credits if necessary.
Please look into this matter on priority. I genuinely hope my hard work doesn’t go unrewarded due to a technical issue.
if anyone else wanna help I would be grateful please share credits at below details
email: (PII Removed by Staff)
gcp public url: https://www.cloudskillsboost.google/public_profiles/6af2b396-726f-460c-bf63-3b325e197fae
Thank you for your support.
Best regards,
Krishu Gupta
You would have received mail after registering for facilitator program with code and steps to claim credits. This code has time limit to claim.
Most of these mails are landing in Spam/Promotions.
Always check in "All Mail".
Are you referring to GenAI exchange program (100 credits) , if yes . send mail to hack2skill support or genaiexchange support.
All the best
done both way too back buddy nothing worked which is why I posted here
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