Missing Credits in Google Cloud Arcade (Facilitator Program) – Urgent Support Needed

 

Dear Google Cloud Team,

I have completed all the required tasks and labs under the recent Google Cloud Arcade – Cloud Facilitator Program, yet I have not received the 600 credits promised. Additionally, I did not receive the 100 credits from the Generative AI event, despite participating and fulfilling all necessary steps.

I have already raised multiple support requests, but there has been no resolution so far.

From my Cloud Skills Boost public profile, it's clearly visible that I have completed all the required labs and pathways. I need these credits urgently to complete the final set of labs needed to achieve the Arcade Legend Tier. This is the result of months of consistent effort, and I sincerely request you to manually add/share the missing credits if necessary.

Please look into this matter on priority. I genuinely hope my hard work doesn’t go unrewarded due to a technical issue.

if anyone else wanna help I would be grateful please share credits at below details

email: (PII Removed by Staff)

gcp public url: https://www.cloudskillsboost.google/public_profiles/6af2b396-726f-460c-bf63-3b325e197fae

Thank you for your support.

Best regards,
Krishu Gupta

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