Unable to redeem voucher code for the Swags

[Ruthvik]

Hi. I had completed a Google Cloud course in Coursera. A while ago I received a message for completing my course attached with a voucher code for purchasing a swag from the store. But when I tried using the voucher code, it said it was already redeemed. I didn't make any order with the code but it showed so. Can I get some support for this?

[Abhishek213]

what was present in store bro

[Ruthvik]

I don't know bro. Couldn't access it at all

[Viacheslav]

I've earned three codes after completing courses and ordered three items except for the bottle. The purchase is available while activating one code at a time between these items.

After completing three specializations and successfully redeeming three swag codes, I've completed 7 specializations/professional certificate courses and it does not appear a new redeem code for me, unfortunately(wanted to earn a bottle)

[Ruthvik]

But this is the first one that I have completed and on top of that, the code is not letting me in.

[alisoncopeland0 · Accepted solution]

You might have to get ahold of Google by mail...I'm not sure how to reach
the merch department.Its been really hard to reach anyone from
Google...Stange how I seem to be in charge of Google right now ...people
are coming to me about thier questions.

[Ruthvik]

The code was probably given by Google Cloud people but I don't know how to reach them

[Ruthvik]

Hey. Thanks for the advice. I contacted the support team and they provided me with a different code. Thanks for the help!

[Anudhyan]

Could you please tell from where were you able to contact the support?

[Ruthvik]

Why do you want to?

[Anudhyan]

I am in a similar situation thats why

[Ruthvik]

If you check the bottom of the merchandise page, you'll find a contact footer. Email them about your issue. They don't work on weekends so either mail them today or on Monday. Hope this helps 🙂

[Viacheslav]

I've ordered the bottle finally, yeah! 

[Syntax753]

Happy bottling! 🙂

[Viacheslav]

Cheers!🍺