Webassessor can not access all day when i try to start my eaxm

I started trying to enter the exam at 2025-6-20 :2pm , but I couldn't access the exam system website. I tried for 40 minutes but couldn't succeed. until webassessor responded 502/504. And other website is accessed normally.

Now it seems that can access Webassessor , but it is still relatively slow, I tried for 4 hours in the afternoon, but I still can't enter the exam. I rescheduled the 9:00PM exam, but as soon as I entered the exam, it was paused, the questions were not loaded, and I couldn't be contacted by clicking Contact Support. What is the problem? 

I tried to use proxy today when I could not access the online assessment. After spending a long time, I still could not enter the exam. I wanted to test whether it was a website network problem. Because accessing other websites was normal, except that I could not access the webassessor. But before entering the exam, I can ensure that the  proxy is already closed.After rescheduling the 9PM exam, I was able to access the webassessor exam, although it was still a bit slow. I didn't turn on the  proxy , so I don't know why this detection occurred. It is a normal check-in at this time.

After two days of experience, I found that webassessor is not very stable. If want to take an exam, need to be able to access during certain time periods, but it is not a specific time period. I tried to access the webassessor website these two days, but it was inaccessible during the day and afternoon. 502/504 would appear from 5PM to 7PM. Sometimes it was normal at 9PM, and sometimes it was normal at 3AM.

Why did my suspended exam disappear now?I have sent several emails explaining and requesting to investigate the issue, but it has not been resolved in 3 days. Is my exam invalidated because the webassessor is not accessible?.Still no support response.This test experience is terrible.@support

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