Hello,
I have a google sheet in which I have a table like this
Key | created Date | Résolution Date | Priority |
1 | 18/12/2023 02:34:24 | 04/09/2024 07:31:00 | Nice to have |
2 | 29/03/2024 08:06:46 | 10/04/2024 07:16:00 | Current |
3 | 20/03/2024 05:59:12 | 10/04/2024 07:16:00 | Current |
On Looker Studio, I would hive the average time to resolution by priority :
(resolutiondate - created date) / Number of Key
I use datediff
but the result is false :
For Nice to have, the result must be 260 and not 275
For current, the result must be 16 and not 62
So, i don't undertand the difference and maybe my configuration is false.
Who can help me please ?
Bonjour @aurelie_pilette
Could you share the formula of "Temps de ..." and confirme that created Date and Résolution Date are date time fields please?
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