Can't access Universal Analytics data after connecting as a data source

[sdp-webmaster]

I'm able to connect a Universal Analytics account. But when I drag any of the fields to attempt to create a report, the table always displays a "no data" message. This account has data going back to 2017, and I can see it when I'm in the GA dashboard. What could be causing this error?

[Carlos_Leon]

Hi, 

Here is some troubleshooting;

1. Ensure that the date range in your Looker Studio report is set to include the periods where you have data. Sometimes, the default date range might be set to a period where there is no data.
2. Double-check that your Universal Analytics account is correctly connected in Looker Studio.
3. Ensure that the data source is correctly configured to pull data from the correct view/property in Universal Analytics.
4. Sometimes, reconnecting the data source can resolve connectivity issues.
5. Try (Text Removed by Staff) you're managing multiple data sources it can help with that.

[sdp-webmaster]

The error occurs as soon as the data source is connected. A screenshot is attached.

[sdp-webmaster]

For clarification: I am connecting the account using the connector in the Looker dashboard when creating a new report. What exactly do you mean for numbers 2 and 3 you mentioned above?

[Carlos_Leon]

Do you try the troubleshooting steps? it could be related to the GA4 migration, are filtering by some date range?

[sdp-webmaster]

Yes, I tried to the troubleshooting steps. I get the error as soon as it gets connected so changing the date range doesn't make a difference.