Cross-filtering not working properly

We are experiencing an issue with cross-filtering on one of our dashboard pages in Looker Studio. The page includes a 100% stacked bar chart and a table, both of which have cross-filtering enabled and use the same data source.

Expected behavior

Until a couple of weeks ago, clicking on a segment of the 100% stacked bar chart would filter the items in the table below, showing only those that meet the condition of the segment clicked.

Current behavior

Starting a couple of weeks ago, this cross-filtering functionality stopped working.

Now, when clicking on any segment of the 100% stacked bar chart, the table on the page displays the following error message:

System Error
Looker Studio has encountered a system error.
See details

When clicking on See details, we see the following message:

Sorry, we encountered an error and were unable to complete your request.

Steps to reproduce

  1. Create a report, and from the same data source, add a 100% stacked bar chart and a table.
  2. Enable cross-filtering on both visualizations.
  3. Click on any segment of the 100% stacked bar chart.
  4. See an error message!

Extra information

  • Both the 100% stacked bar chart and the table use the same data source.
  • This worked properly until a couple of weeks ago, with no changes on our end.
1 2 638
2 REPLIES 2

Using the ecommerce BigQuery dataset I've tried to replicate the issue, but it works just fine. 

You might consider Looker Studio Pro and open a ticket with support if the problem persists.

Screenshot 2024-06-18 16.11.32.png

@carlos-em usually when i face such a temp issue i just reselect every field on a chart  (dimensionns ans metrics) and very oftenly it just magically works again ๐Ÿ™‚