Dashboard is not show as expected

[jackchin]

It should look like

But in some ppl laptop would show as a mess like following, how can we solve it?

[GavinW]

One potential cause is the zoom level that is set in your browser. If users have different zoom levels in their browsers or different display scaling settings (common on high-resolution monitors), Looker Studio will attempt to adjust the dashboard layout to fit the screen space. This adjustment often leads to elements overlapping or misaligning. So perhaps this might be a quick cause for you to investigate and perhaps rule out.

[jackchin]

Hi Gavin,

Thanks for you replying, but seems its' not working, it kept mess and only change size.

Another weird point is currently we only observed this issue from xWF, but not FTE. Not sure if it's potential factor to cuz it.

[GavinW]

Is there any difference based on the browser the viewer is using? Or is it consistently broken on different browsers for the same users?

[jackchin]

Hi Gavin,

We also tried EDGE, it's the same, might not be the browser's fault.

Thanks