Filter Working in Table but Not in Scorecard in Google Data Studio

[Mesos]

Hi, 

I’m experiencing an issue in Google Data Studio where a filter works perfectly in a table but not in a scorecard.

I have a text metric called “Plano” (Plan) that is used as a parameter to create a filter to segment my customer base. The goal is to identify customers who have purchased more than two plans

The Issue:

•When I apply a filter using “Clients with More than 2 Plans” in a table, it works as expected, displaying only the relevant clients.

•However, when I try to apply the same filter in a scorecard to count the number of these clients, it results in an error or doesn’t display the data correctly.

How can I resolve the issue of the filter working in tables but not in scorecards

[sam8]

Hm, here are some ideas I have:

• Does the scorecard have an additional filter?
• Is the scorecard based on a calculated field, which may be further filtered?