Geo Heatmap Chart - No Data

For a few days now, the Geo heatmap chart in my looker studio report has stopped working. When I first load the report, the space where the map should be is blank. When I change the dates, the map loads but without any data. Sometimes I am also getting a 'System Error' message. I've used different computers/refreshed my cache and I still get the issue. 

The dimension used for the map is 'lat/lng from query string'. I've checked the google source (google analytics) and I can see that we are collecting this data. I've also checked the calculation used to calculate 'lat/lng from query string', and everything looks correct here.

Is anyone else experiencing this problem? Or can someone recommend troubleshooting tips?

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1 REPLY 1

@Becky82 
Hard to troubleshoot without screenshots. Consider pasting example data in the table. 
Do you run data quality scans on your backend? Can you share your calculations?