'Powered by bigquery' sign missing from looker studio data source

[saziz0821]

When we share the external url to our looker studio dashboard, we're finding that viewers cannot see the data visualisations and instead see this message

I suspect this is because the cache is not updated. But I also noticed that the 'Powered by BigQuery' icon (see below)

is absent from the visualisations which use another data source (the same data source the viewer can't see via an external url). So I can't view the job details for those charts.

Perhaps the absence of this icon also has something to do with why some of the data isn't visible?

[marcwo]

Hi @saziz0821 

How is your data source set up wrt to the Data Credentials? If its set up to use the Viewer Credentials and the users you share the Report with are not set up with access to the data source, you will be getting the error that you are reporting.

Thanks
Marc

[saziz0821]

I've changed the data source credentials to use the owner's credentials instead 

Hopefully this will make a difference.

[marcwo]

Hi

let us know if that helped you getting a solution to your problem. Also, please keep in mind, you might not want to enable all users to be able to impersonate with the owners credentials.

Thanks
Marc