"Help me write" icon not displayed despite Gemini enabled

[jnl_jkl]

Hi all,

I'd like to test the Gemini in Looker feature, in particular the Formula assistant - however, despite all pre-requirements mentioned in this link (https://support.google.com/looker-studio/answer/14196955?sjid=13630294189043056830-EU#zippy=%2Cin-th...) are satisfied, i cannot see the "Help me write" icon in the field editor (see screenshot below)

Any advice on what could be the root cause and help me troubleshoot this issue? Thank you very much!

[Lobo-Google]

Hi @jnl_jkl, thanks for your post, and thanks for trying our Gemini preview features in Looker Studio!

It sounds like you may be encountering a bug - I might suggest providing feedback to let the team know what issues you are having by following the instructions in the Provide feedback section of the Create calculated fields with Gemini assistance (Preview) documentation page. 

[jnl_jkl]

Hi, thanks for your reply! I've tried following the instructions to provide feedback, but google email provided seems like not working or refusing email delivery. Do you have any alternative solution?

[Brett-GoogleUXR]

@jnl_jkl - did you ever get this to work? I'm working with the team on this feature and would like to help you get this up and running if you still want to try this feature out.