Cloud Run Routing Traffic throws Internal System Error

[Sakthidharan]

Error Message: Ready condition status changed to False for Service neo-authz-backend-prod with message: Internal system error, system will retry. Resource readiness deadline exceeded.

The below screenshot shows Creating Revision as "Completed" but Routing Traffic as "Internal system error, system will retry. Resource readiness deadline exceeded."

[Marramirez]

Hi @Sakthidharan ,

Welcome to the Google Cloud Community!

This issue might happen when the Cloud Run Service Agent does not exist. It can also be caused by not having the Cloud Run Service Agent role (roles/run.serviceAgent). You can check your Google Cloud Project if it has the Cloud run service agent and the role.

 You can refer to this documentation to perform troubleshooting.

Let me know if it helped, thanks!

[Sakthidharan]

The Cloud Run Service Agent 'service-somerandomnumber@serverless-robot-prod.iam.gserviceaccount.com'  did have the role 'roles/run.serviceAgent'.
But the problem still remained. 

Thankfully, our billing account has extended support from GCP. I reported this problem to them.
Did not make any changes yesterday and logged out of work.
Today morning, i logged in and found the problem resolved !  100% of the traffic was routed to the new revision. 
Surely the GCP support must have done something on their end to fix this problem. Only they know what they did. 

I suspect this to be a bug in GCP Cloud Run.