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Last tested: May 13, 2024
When trying to access pages on your Looker instance, you may get a mostly blank page with a 403 and the error message You are not authorized to view this page.
Why is this happening?
This most likely means you started an embed user session in this browser window. Looker can't maintain multiple user sessions in the same window, so starting the embed user session ended your regular user session. Since embed users cannot view non-embed pages in the UI, you will see a 403 error if you attempt to navigate to those pages.
This is a common situation for users who are trying out SSO embed for the first time, especially when testing using the Preview in Fabio's tool. It is recommended to do your SSO embed testing in a different browser or incognito window to avoid interrupting your regular Looker user session.
How do I fix it?
You can log in as your regular user again by visiting the URL [base_url]/login in your browser. (For example: example.cloud.looker.com/login) This will return you to the login page, and you can log in as your primary user again.
This content is subject to limited support.
