Hello community!
We at Appogee HR have had listings in the Google Apps/Gsuite/Workspace Marketplace for years. Up until recently, there was one route from Google Workspace apps (Gmail, Calendar etc) - by clicking the Marketplace option from the 9 dots menu. About a year ago, the new Gmail/Calendar sidebar introduced a + icon, which takes you to a marketplace for Add-ons only. Since this has happened, we have seen our new signups from the apps marketplace drop off significantly - it would seem users are seeing the + icon in the sidebar, and not realising that there is a much more substantial marketplace available in the 9 dots menu.
We tried to address this by creating an add-on to accompany our web app, but later realised that this must be not only a separate marketplace listing (thereby losing all our reviews which we have spent years building up), but also a separate GCP Project to host it. Not only that, but there is a requirement for the Add-ons to integrate with Google APIs, which in our case is not appropriate, as we already integrate with many Google APIs via our main web app. Because of this, our add-on (which we spent months developing) has been rejected by Google and we are now back to square one, albeit with a LOT less trial signups.
So! Just wondering if other developers have noticed similar behavior with their apps, and what you have done to address it.
And if there is someone at Google with whom we could set up a call to discuss our feedback - please get in touch! Also, any help to push our add-on through (as we believe this does add value to the overall experience, despite lacking a direct Google API integration), would of course be much appreciated!
Thanks!
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