Reseller question - is it possible to list all users and status for each of my customers?

[RichF]

In the interest of license true-up, we would like to create a dashboard that shows how many active and suspended users are on each domain that we manage. I am going through the reseller API documentation but didn't see a way to get this information (or I missed it). Can anyone point me in the right direction of getting this data for all my customers without having to connect to each one individually? 

[Stephane_fr]

Hi

In the reseller API you can retrieve the number of license per type on the domain and the number of license used. But you will not be able to kow the number or suspended or not account in the license used.

Only solution is to list all the users of the domain to know the number the number of suspended. This must be done with the admin sdk api.

Stéphane

[RichF]

Thank you very much. That makes sense. I assume I will need to connect to each domain individually to get this information as opposed to using the Reseller API to report on them all.

[Stephane_fr · Accepted solution]

As a reseller with your reseller account you can reach all domain using admin sdk api, you just need to specify the good customerID.

1. Idea is list all you client
2. If client active
3. List all suspended users

Stéphane

[KAM]

@Stephane_fr & @RichF highly recommend you look at GAM.  Don't use the default scopes and you'll find the reseller API is supported.  You can likely automate this solution.  More at https://www.ditoweb.com/2021/03/using-open-source-google-apps-manager-to-administer-google-workspace...and it's Free Open Source! -KAM

[RichF]

Thank you very much, @KAM . I greatly appreciate you chiming in on this.
If I understand correctly, I should set up GAM for the Google Workspace account that owns the partner sales console. Then skip all of the default scopes when installing GAM. After that GAM will work with syntax calling on data from the reseller API. From there I can request a list of users and status for all the Google Workspace instances that we maintain as a partner? Is that about right? 

[KAM]

@RichF With GAM-ADVX, the install is more user friendly.  I would likely just go through and make sure you edit the scopes and at least add the reseller one. It's more rare for most users that it's not on in the default sets.  Take a look at the blog I wrote and try installing the program.  It'll make more sense then! -KAM