Access to https://admin.google.com/partner/console/

[jtg2]

Hello,

I am trying to access our reseller account but am constantly hitting road blocks.

When I log in, I receive the error:

Your sign-in settings don’t meet your organization’s 2-Step Verification policy.
Contact your admin for more info.

The issue is that I am the admin for the account. When I was finally able to track down a support form to contact Google, they e-mailed me. I replied but then receive a response saying:

Hello there,
It looks like something went wrong with your recent email to support.

If you're writing regarding an existing support case, please reply to a previous email on the case.

If you want to open a new case with support, please submit it to the appropriate team using one of the links below:

Google Cloud Platform
Google Workspace
Google Maps Platform
Looking forward to hearing from you.

Best Regards,
Google Cloud and Workspace Support

I'm just replying directly to the e-mail so I am not removing any content, ticket IDs etc.

I'm just going round in circles trying to access the account. Can anyone help me please?

Kind regards

[jtg2]

This is a bit of a joke now. Regardless of what e-mail address I use to create a support ticket and reply to it, I always get the same response. How the (Removed by Staff) can I actually speak to someone that can help?