Download limit is not transparent!

[KenYoung]

Hi

This is Ken. We have recently run into some issues using Google Workspace. We are podcasters from Taiwan and we record videos as well. We upload video files onto Google drive so our editor can download it elsewhere. However, in the past two months, we kept running into "Download limit reach" issue. This is insane! We are using this within our company, not posting a link somewhere for everyone in the world to download a 50gb file. 

This is causing so much problem in our workflow. If there a way to fix this? if not, we have to switch to other viable solutions

[KenYoung]

By the way, I read it somwhere that the traffic limit per account is 10TB per day. There is no way we exceed that. Please double check what's going on with our account. This is bad

[ajojose33333344]

@KenYoung  please check out this video it has a workaround for this issue.

Youtube video

and I know obviously it's not a long-term solution so what you can do is please contact the google workspace support team by using the below link from your admin account:

https://support.cloud.google.com/portal/cases

[Marcin_Milewski]

Hello Ken,

Could you share the sceenshot of the error that you are getting? 

Maybe the account that you use for daily operation, exceeded the 750 GB upload limit? this applies to files.create, files.update and files.copy API methods. For more details you can reefer to: https://developers.google.com/drive/api/guides/limits?hl=en

Best,
Marcin