Gmail bouncing - I am the admin

[annrobots]

Hi, I am the admin for my account. I set up my employees email. It keeps bouncing. Not sure the issue. Any help is greatly appreciated.

Ann

[newman]

Is inbound mail or outbound mail bouncing?  Is there any error message?

If it is inbound mail, make sure your MX records are correct.  

If it is outbound, I would check the email logs and see if it gives any detail.  

It probably won't help in this scenario, but you can check the message header analyzer.

[Oliver_Hartley1]

What does the bounce says. What is the error?

[MagpiesMike]

Ann

Have you checked to ensure all DNS setttings for inbound and outbound email delivery have been setup?  You can easily check this for your domain at:

https://toolbox.googleapps.com/apps/checkmx/

If you have any additional details you can share that may help the community provide better guidance.

MagpiesMike

[back_ache]

I am currently having the same issue with one of my users sending email (even internally)

I found this in another forum 

If you get the error message that refers to the 69585 support article, then you have fallen foul of a Gmail Spam protection algorithm.  It won’t help much, but you can read everything we know about this failure here: https://support.google.com/mail/thread/2372914

https://support.google.com/mail/thread/16361412/message-blocked?hl=en