Google Admin Will Not Open

[KendraA]

I have been unable to log into my google admin console. I have entered the correct username/password, it takes me to where I can choose an account and when I click the account I want into it takes me right back to the same page I was in with no explanation as to why it won't open. 

I have been trying to find a way to get google to help me but I can't chat with anyone unless I am in the admin console. Super frustrated. Anyone have any ideas on what I can do?

[icrew]

Check out all the various options for recovering admin access to your Google Workspace account at https://support.google.com/a/answer/33561?hl=en.

There are a number of options there including getting in touch with support as well as technical methods to prove to Google that you own your domain name and should be allowed to access the Workspace instance.

Hope that helps,

Ian

[JesseMac23]

I'm having the same issue! Have just gone through all the Workspace For Non-Profits set up, done the domain verification, I know my passwords, etc. I had my administrator access granted this morning, so not sure why I would have to immediately "recover admin access"?

[Shruthi_1]

I'm sorry to hear about the trouble you're experiencing with accessing your Google Admin Console. Here are a few steps you can try to troubleshoot the issue:

1. Clear Browser Cache and Cookies: Sometimes, stored cache or cookies in your browser can cause login issues. Try clearing your browser's cache and cookies, then attempt to log in again.

2. Try a Different Browser or Device: If clearing the cache doesn't work, try using a different web browser or device to log in. This can help determine if the issue is specific to your current browser or device.

3. Use an Incognito/Private Window: Open an incognito or private browsing window in your browser and try logging in again. This mode disables browser extensions and may help bypass any issues caused by them.

4. Check for Browser Extensions: Some browser extensions or add-ons can interfere with website functionality. Try disabling any extensions you have installed, then attempt to log in again.

5. Reset Password: Even if you're confident you're entering the correct password, it's worth trying to reset it. Use the "Forgot password" option on the login page to reset your password and then attempt to log in with the new password.

6. Check for Service Outages: Occasionally, Google services may experience outages or disruptions. You can check the Google Workspace Status Dashboard to see if there are any reported issues affecting the Google Admin Console.

7. Contact Google Support: If you're still unable to log in after trying the above steps, you may need to contact Google Support for further assistance. While you mentioned difficulty in accessing support, you might try reaching out through alternative means such as Google's support website or social media channels.