Google Domains customer unable to log in to admin console

[GregGentschev]

Hi everyone,

Like a few other people who have posted here, I registered a domain through Google Domains using a Gmail address and now a couple of weeks later am unable to log in to the admin console to set up Workspace. 

On Google Domains, it shows my Gmail address as the admin of the domain. To add Workspace, it tells me to go to the Admin Console, but it rejects my Gmail address. I don't have another email associated with the domain, and there doesn't seem to be a way to add one. How do I get out of this Catch 22?

Thanks, Greg

[Jonathan7]

Bienvenido!

por correo electrónico transfiera su cuenta, Cloud.

nombre,

apellido,

foto, 

etc.

Todos mis usuarios pertenecen a la misma empresa, con una cuenta GW, pero estamos obligados a crear el usuario rellenando manualmente la información anterior. 

[ajojose33333344]

1. Sign-in issues: https://toolbox.googleapps.com/apps/recovery/form
2. Signup issues: https://toolbox.googleapps.com/apps/recovery/domain_in_use?visit_id=638120573142925027-1104646049&rd...@DavidCMartin @GregGentschev  IF you are unable to sign in and if you do not have any data in this account I recommend using the signup issue link, freeing up your domain, and signup again as fresh.

[GregGentschev]

The link tells me the account was resold (by Google Domains I guess, haha) and asked me to contact the reseller. So this doesn't work for me, but thanks for the reply.

[ajojose33333344]

@GregGentschev   Even I have a reseller domain, so I was able to reproduce this error.

In your case, I am not sure who the reseller is may try contacting google domains.

Also, i hope you might have got this link:

https://support.google.com/a/contact/recovery_form

which says to fill this out if you are unable to reach out to your reseller.