Google Meet Chat History

[techsupport-jag]

Hello y'all,

I started using the investigation Tool inside the Google Admin Console. 

I'm trying to view the messages sent via Google Meet chat during a call. I know that is you record the call, you get a file sent to your email with the transcript of the whole call. 

But, I have the following problem: 

The meet was not recorded and a student sent disrespectful messages to some classmates. I tried using the Investigation Tool, and narrowed it down to the day and the user that sent it. When I see the results, it just says "user@mail.com posted a message". 

The only downside, is that when you click the option you get no message information. It's just the log that the user sent a message. 

Is there a way to see the messages sent in Google Meet? 

Has this feature been requested before if it's not available? Thank you.

[thilakraman]

I'm utterly flabbergasted when I found that the chat history during the meetings are not logged even for the administrators' view. It can potentially be a security loophole leaving no trace between the chats during the meetings—no transparency to the administrators for auditing. 

[Kiat]

Like you I'm astonished that there is no Meet chat history. Not even in Google Chat logs when the Meet call is between you and that person. 

As an ex-Google employee (Xoogler) I'm not shocked as the company has a habit of leaving products without serious product development, even with a passionate user base.

The same happened with G+, the social network where, if someone posted a photo, you could not reply with a photo! And that was during the entire lifetime of the product/service. It was frustrating to see lack of basic features, because, IMO, the focus drifted towards new, cool features that would wow your coworkers.

[KAM]

@thilakraman & @techsupport-jag you'll definitely want to look at Vault. -KAM