My Google account has been suspended. But the monthly subscription payment in the cloud is deducted. How do I cancel the subscription when I cannot access my account? How do I get the money paid back?
My suspended account is:
rohalsharq@gmail.com
I'm tired of trying to contact someone from the Google team to get the account regain. I have over 700GB of data, personal and family photos. But my messages are constantly being ignored.
Is there a way to regain my account?
@yasser This is a community forum of Google Workspace administrators. You are asking about a gmail account. Have you requested a review of the account and seen the section on downloading your data at https://support.google.com/accounts/answer/40695? -KAM
@KAM No one from Google responds to my inquiries and asks for clarification or recovery of the account
@yasser This is a community of Google Workspace administrators. We can't really help with a gmail.com issue beyond the KB I sent. Did you fill out the form here: https://support.google.com/accounts/contact/disabled2 which says 2 business days for a reply? -KAM