How to disabled the Spam notification ""This message was not sent to Spam based on your organization

Hello,

 

Can you help us if there is an option on how to  deactivate the Spam notification?

What is the behavior of this kind of message?

How Google Spam recognize if the email is SPAM or Not Spam?

 

"This message was not sent to Spam based on your organization"

 

Thank you

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Hi @noah_gochuico :

This message is referring to the settings that are set in your Workspace Admin Console that tell Google not to send messages from certain senders to spam, even if Google's filters believe that it is spam. See https://support.google.com/a/answer/2368132 for the details.

You can also do the same thing with personal filters in Gmail, choosing not to send certain sorts of messages to spam.

Google doesn't publicize exactly how they go about determining whether something is spam, nor do they say why a particular message is labeled as potential spam. If they did, it'd be trivially easy for the spammers to bypass the filters.

Hope that helps,

Ian

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8 REPLIES 8

Hi @noah_gochuico :

This message is referring to the settings that are set in your Workspace Admin Console that tell Google not to send messages from certain senders to spam, even if Google's filters believe that it is spam. See https://support.google.com/a/answer/2368132 for the details.

You can also do the same thing with personal filters in Gmail, choosing not to send certain sorts of messages to spam.

Google doesn't publicize exactly how they go about determining whether something is spam, nor do they say why a particular message is labeled as potential spam. If they did, it'd be trivially easy for the spammers to bypass the filters.

Hope that helps,

Ian

Hello,

 

Just to ask a new question how to disable this grey banner in Gmail?

User found it annoying and would like to seek your advice on removing this banner

 

noah_gochuico_0-1629172554502.png

 

If youโ€™re setting organizational rules to prevent items from going to spam, those banners will appear.

And itโ€™s a good thing, too, I think: they indicate that some extra caution might be in order with that message, because it would have normally gone to spam.

Hope that helps,

Ian

Hello,

Thank you for your response.

Where can i find the setting? so i can check and validate the setting organizational rules.

 

Thank you

Hello,

Thank you for your response.

Where can i find the setting? so i can check and validate the setting organizational rules.

 

Thank you

All the info is in the help article I linked to in my initial response in this threadโ€ฆ.

Hi!

We bought a domain and it is detected by GSuite filters as SPAM. How can we remove this domain from SPAM filters? Can anyone help with this? It is important for us that our emails do not end up in SPAM. I have set up DKIM & DMARC. It did not help.

Check out Googleโ€™s Postmaster Tools (https://support.google.com/a/topic/6259779) to get more information about what might be going on with your domain.

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