I Did not Able to login into my Google Workspace Email & Admin Console

[seosolveup]

Hey @everyone,

I am from SEO Solve Up and I need help regarding logging into my Admin Console. I accidentally logged out of my account and when I tried to log in again, it required a phone number to verify. But in Pakistan, due to some reasons, I am unable to receive the verification code and no other number is accepted by Google. Please, can someone help me with this so that I can log in to my account again? At this stage, I am also not able to contact Google support to let them know about my situation.

I also have attached the screenshot.

Please suggest what I have to do to log in to my account.

Looking for a kind response from your side.

Regards!

[MattDV · Accepted solution]

Hi @seosolveup ,

• When did this login issue started? Could you please confirm if you're trying to access from the same device, or different one?
• Most of the time these issues are relatively "temporary" (maybe 5 days after the issue occurs).
• Are you the only Admin of the org? If not there should be another Admin that can help you to move your account from or temporarily disable login challenges

There are at least two questions posted for the same, and one of them was resolved after some days

• Phone number cannot be used for verification
• Just signed up for workspace trial, account immediately got locked, cannot use phone number

Regards

[MattDV · Accepted solution]

Hi @seosolveup ,

• When did this login issue started? Could you please confirm if you're trying to access from the same device, or different one?
• Most of the time these issues are relatively "temporary" (maybe 5 days after the issue occurs).
• Are you the only Admin of the org? If not there should be another Admin that can help you to move your account from or temporarily disable login challenges

There are at least two questions posted for the same, and one of them was resolved after some days

• Phone number cannot be used for verification
• Just signed up for workspace trial, account immediately got locked, cannot use phone number

Regards

[seosolveup · Accepted solution]

Thanks for your concern. However, I have found a solution to this problem by contacting them through social media. Here is the guide you can also read and use for help:

https://support.google.com/a/answer/1047213