Lost admin access after primary domain change.

[peteargent]

I've switched over to a new primary domain and removed the original domain.

I'm the only user of the account but for some reason am not the administrator anymore.

After I try to sign into the Admin panel, i get this message:

"Sign in with an administrator account
To sign in to admin.google.com, use an administrator account for a managed Google service, such as Google Workspace or Cloud Identity"

The documentation only talks about recovering passwords and email for admins - but not if there is no admin.

And I can't access the admin support without being able to log in to the admin panel!

Where can I go to for help with this?

Thanks

[Jan-Carlos]

Hello @peteargent!

Try to login in incognito mode, maybe you have more then one account on this profile.
If it is not working and you don't have any other admin, you have to follow this steps to try to recover your access:

https://support.google.com/a/answer/33561?hl=en&sjid=14352759086916094327-SA

Hope it helps!