Managing Members on a Shared Google Drive

[jreyher01]

Hello, I have a team of four people with access to our Shared Google Drive. I realized that I set one up as a content manager when they should have been a contributor (cannot delete files from the shared drive). When I change the access level they are no longer able to save files to our shared drive (whether directly or through the Google Filestream windows folder). When I change them back to content manager they can save files again. The other two team members have no problem saving files as a contributor. I contacted Google, and they haven't been able to figure out why changing the status would create this problem. Google's short term solution is to have the team member save files to their personal drive and then transfer the file to the Shared Drive, which is inefficient when the system should work. I would greatly appreciate some help. Thanks!

[icrew]

An absolute guess, but have you tried completely removing that member's access to the shared drive, then adding them back in again as a contributor (instead of just changing their access level)?

Cheers,

Ian

[Kagame_2Point0]

Is this resolved already? @jreyher01 Normally, there's propagation time for this to take effect.  Some changes can take up to 24 hours to take effect. Sometimes, you'll see a warning message if there's an expected delay.

Here's the link for this.  https://support.google.com/a/answer/7514107

I hope this helps. 

[jreyher01]

The problem persisted for longer than 24 hours. It went on for a few days until I went in and changed the access level back. When I changed the access level back, the issue was resolved immediately.