Migrate From Cloud Identity to Workspace Essentials Starter

[ShivanshB]

Hi All!

I currently have a Cloud Identity Free subscription, since my initial needs only required user authentication and management. However, I now need access to services such as being able to create meetings in Google Meet. My domain is already verified on Cloud Identity. I came across this link (https://support.google.com/a/users/answer/9122200?sjid=16431155004864295617-AP), where I can sign up for Essentials Starter. However, it states that I already have a workspace subscription (I do not. If I go to my subscriptions page in My Account, there are no active subscriptions).

Is there any way for me to enable Essentials Starter? Thanks

[mbeckford]

Would also appreciate an answer to this. The only way I can see to do this is delete the Cloud Identity setup and start from scratch, which I would like to avoid as this would kill off linked user accounts in the process.