My Workspace storage is showing "0 bytes of shared 0 bytes (100%) used"

[kyisoe]

My workspace is using Cloud Identity Free subscription. As per my knowledge, each end user of workspace will get 15 GB storage. But my end user of workspace cannot upload any files at all showing "Storage Full" error. When I look into storage setting in admin console, I got "0 bytes of shared 0 bytes (100%) used". Is it expected behavior? Could someone explain me about this?

[KAM · Accepted solution]

@kyisoe I believe Cloud Identity Free has zero storage.  Premium has 15GB. 

From https://cloud.google.com/terms/identity/user-features#:~:text=Customers%20will%20receive%2015GB%20of....

"Cloud Identity - Free" is an edition of Cloud Identity comprising the Cloud Identity Core Services available to Customer at no cost.

"Cloud Identity - Premium" is a paid edition of Cloud Identity comprising the Cloud Identity Core Services and including additional advanced security and control features for Administrators. Customers will receive 15GB of Google Drive storage for each End User.

HTH, KAM

[kyisoe]

Got it. Thank you so much @KAM