Nest accounts = Nr.1 pain-point with Workspace

[m_38]

Several of my customers (SMB) are full Google cloud (Workspace+Chromebooks), and they want to utilize Nest Cams for (shop) surveillance. 

As many of you know, Google "still" doesn't allow you to configure Nest products with Workspace users. Leaving the only option to create a new / free @Former Community Member.com account just for this. 

My customers don't understand this, additionally on android phones they'll have to have both id's configured, which confuses them, and errors happen as they start to open the free account in the Mail and Cal apps. 

Personally I find it strange that Google doesn't seem to have any plan to fix this, and neglecting good, loyal, paying customers. 

So the question to the community, are you facing the same issue? What do you recommend your customers instead, or are there other workarounds I'm not aware of? 

Thanks!

/Martijn

[jayhlee]

Hi Martijn,

  Nest is a consumer brand designed for home use. While you can make use of it for business the feature-set is designed with consumer households in mind. I'd recommend looking at commercial surveillance solutions geared towards the business use case.

Jay

[m_38]

Thanks for your reply Jay, 

I understand the reasoning, but the technical hurtlle can't be that big to fix, and allow users to use what they want? The days when there were dedicated business mobilephones (BB's) has gone as well, no difference in Business or Consumer use anymore. 

Besides the camera options for SMB are outdated and expensive compared to the ones from Nest. 

[reison]

Yet I'm allowed to connect my Nest wifi, speakers, and hub to my Workspace account?

We pay for Workspace. We should have more features/integrations than free Gmail accounts, not fewer. It's also odd that I can add/control other non-Google "consumer product" integrations to my Workspace account, like Hue lights and Roborock vacuums. I'm sure there are others.