New Gmail Not Forwarding to External Email Address

I just set up a new Workspace account and thanks to some help here, am able to receive and send emails. Note: the original domain email was purchased through GoDaddy and is still set up on their server as a Microsoft 365 account for what it's worth.

After removing the Outlook MX record and adding the 5 Google MX records, I can send and receive emails in the Workspace account. 

Problem: I'm not able to forward this new Gmail emails to other email accounts.  I have set up and verified the outside email account. When I test it, the incoming email is delivered to the primary Gmail inbox (this is good, I want to keep a copy) but not forwarded to the designated email address. 

Clues:

  1. On the Gmail forwarding settings, I did turn on POP email. I supposed this had to be on to send and receive emails. 
  2. The email that I'm forwarding to - is my own personal Gmail account which is the recovery email for the Workspace administration email. I think that is enough degrees of separation. 

 

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I have an update on this in case anyone is following it. I just tested the email forwarding to someone else who's email is not tangled up in all of the backup emails to the accounts needed to create Workspace. It worked! I'm not sure if it was due to the separation of his email account or the MX records or other Gmail features that needed time to be updated. (shrug) I'd like to forward emails to multiple people, but I suppose I need to set up Groups in order to achieve this? 

@infossafe  I guess you are doing all these from gmail interface right?

You have a lot of options by using Admin console...I prefer routing and then doing "also deliver to " to the recipients to whom it needs to be delivered, however depending on your exact requirements you can check for other options as well.

https://support.google.com/a/answer/4524505

https://support.google.com/a/answer/6297084