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Non US Address for Starter Plan

Posted on 02-07-2022 09:21 PM
jmbrunskill
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I'm currently on the legacy free plan, but tried to upgrade (They are discontinuing the legacy plan)

However, I'm not able to enter my address as outside of the USA. 

Anyone know how to fix this for billing?

 

James

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Posted on --/--/---- --:-- AM
stef
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Hi James,

Where are you located?

I belong to a network or reseller and we can handle your billing if you want.

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Posted on --/--/---- --:-- AM
jmbrunskill
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I'm based in New Zealand. Don't think I need a reseller, just seems I can't select any non USA country...

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Posted on --/--/---- --:-- AM
Jan-Carlos
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Hello!

Contact the support and ask them to change your panel's country.

Hope it helps

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Posted on --/--/---- --:-- AM
AndyWilson53
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I found a workaround, which is to use a mobile device rather than a Windows PC. On the payment details screen, you are then able to select your country. Crazy, but it works!

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