Payment screen for Workspace

[larissa_carbone]

Hi everyone,
I need some help. I'm stuck on the payment screen for Workspace. I signed up for the wrong plan, and now I can't sign up for the correct one because it says my email and password are already in use. But when I log in with my email and password, I'm stuck on the payment page. Can someone please help me? Thank you!

[nicklesifko]

Hi Larissa!

To change plans, you will need to go to admin.google.com/ac/billing/subscriptions, choose the correct subscription, then you should be able to upgrade/downgrade the SKU.

If you are receiving an error here, please provide a screenshot and I will be more than happy to help!