Real Time Presence setting

I ran into two users getting an OLE error in Excel and after looking up other cases it looked like the issue was solved by turning off the "Real-Time Presence" setting on google drive. I did that and now the two users are getting BSODs. I asked Google support about it and they suggested turning of Real Time Presence for the entire company, then they suggested clearing the cache and using incognito mode which makes no sense to me. It looks like the BSOD errors have to do with memory but the timing is too coincidental to have those same users memory sticks just go bad.

Any help or insite would be greatl

0 0 61
0 REPLIES 0
Top Labels in this Space
Top Solution Authors