Restoring Google Workspace deletion - no way to revocer

[ikwig]

I'm hoping someone can help.

I recently closed my 2 user Workspace account after using Takeout to back up all my data.

Today I realised my YouTube channel had disappeared.

I cannot find ANY way to get help on this, I can't login to the admin panel as the account is closed. If I try the recovery page, after entering the email address i get a message to contact the administrator!! (that was me)

Can anyone give me a phone number or email address so I can contact workspace admin?

I did speak with an incredibly unhelpful person in YouTube support.

Really anxious to get my data back

Thanks

[Jan-Carlos · Accepted solution]

Hello @ikwig 

Did you deleted the workspace account entirely or just the users?

Here it is some a form if you deleted you entire account:

https://knowledge.workspace.google.com/kb/restore-a-recently-deleted-google-workspace-account-000005...

Otherwhise, i don't think you have another way.

Hope it helps

[ikwig]

Thanks

I will use that!

[Jan-Carlos]

No problem!

If you can update us about the process, it will be helpful for other people with the same problem.

[ikwig]

The biggest part of the problem was getting to speak to someone in Workspace support. Because I had deleted the account, I could not log in so could not find any support!

The link you gave me enabled me to raise this to the right people. They could not however, restore my data so it's gone forever. Thanks for getting me to the right people though, appreciate it.

Lou

[YuWei]

This is why there are so many 3rd party backup solutions to back up data of Google Workspace.it makes you to get your data back even if you have deleted your account.I feel so sorry for your data losing,if you ever wanna back to Google Workspace,don't be hesitate to use 3rd party backup app to keep your data safe

[bahaahu]

You can restore a user account (including administrator accounts) up to 20 days after deleting it.
After 20 days, the data is gone and you can’t restore it. 

Use the following link :

https://support.google.com/a/answer/1397578?hl=en